frequently asked questions (FAQs)
What is the minimum amount needed to open an account?
Do I need to obtain special software from you?
Do you have real time spot currency quotes on the Internet?
Are there any differencies between demo and real trading?
Does the foreign exchange market operate like the securities market?
What is the maximum lot size per order? Some FX systems put limits on number of contracts per execution?
When are the interest rates added?
Why is GBP and EUR inverted?
I have noticed one time that while your demo-trading was not functioning, your real trading was working fine. Why/how is that possible? Aren’t they both connected?
In case of systems' failure, can clients still execute their trades?
If I opened 2 sub accounts, how will system calculate my margin and balance - as combined margin and balance or separately?
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What is the minimum amount needed to open an account?

Our minimum account size is just $200.

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Do I need to obtain special software from you?

VTtrader requires one time installation on a user's computer. It works with standard Internet browsers, such as Netscape and Microsoft Internet Explorer. It does not with Mac systems.

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Do you have real time spot currency quotes on the Internet?

Yes, we have real-time quotes for major currencies. We always analyze the rates and filter the most reliable quotes for any given moment. In addition we have quotes for cross rates.

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Are there any differencies between demo and real trading?

In demo trading, most of the trades skip the "Trader's Orders" window and immediately appear in the "Open Position" window. On real trading, all traders' orders first appear in the "Trader's Order" window. After confirmation from the dealer that this price exists, the trader's order will appear in "Open Positions" window. If the price changes, the trader will see a popup window with the new price. To confirm or to cancel this order, the trader should right-click on the price in the "Trader's Order" window for a menu and then click the appropriate selection to accept or to reject the price and cancel this order. Simulated conditions may differ from real conditions, and traders should not necessarily expect the same results from live trading.

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Does the foreign exchange market operate like the securities market?

No. Unlike the securities market, there is no central, geographic location such as the New York Stock Exchange (NYSE) where transactions are bid and cleared. As a result, foreign exchange trading requires the use of state-of-the-art technology to allow its investors to communicate instantly, 24 hours a day. Currency rates are influenced by supply and demand, making the foreign exchange market highly volatile. Average foreign exchange trading volume exceeds $1.5 trillion daily, compared to $25 billion in stock trades on the heaviest day in NYSE.

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What is the maximum lot size per order? Some FX systems put limits on number of contracts per execution?

We limit your execution volumes only by trading margin.

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When are the interest rates added?

The interest rates are added at 5 p.m. EST.

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Why is GBP and EUR inverted?

It is simply an FX convention, a tradition derived from the fact that historically GBP has been relatively more expensive than the USD. And now EUR too.

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I have noticed one time that while your demo-trading was not functioning, your real trading was working fine. Why/how is that possible? Aren’t they both connected?

Demo operations are absolutely not connected with the real operations. They function independently of each other, because they are located on different servers. Actually, we have three different servers: smart charts are on one server, demo accounts and quick charts – on the other and the real trading – on the third one. This way we reach higher security and stability of real trading. For example, for an obvious reason the traffic on the demo server is always much higher than the traffic on the real one. Even if the demo server goes down, the real accounts will not suffer at all.

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In case of systems' failure, can clients still execute their trades?

Clients can call the 24 hour manual dealing desk. If the system failure is on the client's side, the dealer will execute the trades as per verbal instructions of the client, which is recorded over the phone. If the failure is on the mainframe of our system, liquidation and stop loss orders will be taken manually and adjustments will be made once the system is back on. NO NEW OPEN POSITIONS will be taken in this situation.

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If I opened 2 sub accounts, how will system calculate my margin and balance - as combined margin and balance or separately?

Separately for each of your sub accounts, which are the same independent trading accounts as all others, so our margin requirements are appied for each account, so having more money in one account will not save you from having a margin call on another if there is not enough usable margin there. To avoid such situation - please monitor your accounts constantly and transfer funds from one account to another.

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